Returns & Exchanges
At BRUT Clothing, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all items in their original condition. Please ensure all tags remain attached and the garment is unworn to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all original labels and tags are intact to prevent damage during transit.
- 3.Ship the Parcel
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.